Terms and Conditions

Last updated: January 2026

1. Introduction

Welcome to MetaCortex. These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms.

2. Account Registration

To access certain features, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Orders and Payment

All orders placed through our platform are subject to acceptance and availability. Prices are displayed in South African Rand (ZAR) and include VAT where applicable. Payment must be made at the time of order through our accepted payment methods.

4. Shipping and Delivery

Delivery times are estimates and may vary. We are not liable for delays caused by events beyond our control. Risk of loss passes to you upon delivery.

5. Returns and Refunds

Products may be returned within 30 days of delivery in their original condition. Refunds will be processed to the original payment method within 5-10 business days of receiving the returned item.

6. Wallet Services

Our digital wallet service is subject to transaction limits and security requirements. You are responsible for maintaining the security of your wallet PIN and OTP credentials. Wallet balances are non-transferable outside of the platform.

7. Intellectual Property

All content on this platform, including logos, text, images, and software, is the property of MetaCortex or its licensors and is protected by intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, MetaCortex shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

9. Privacy

Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

10. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.

11. Contact

If you have questions about these terms, please contact us.